At WEAR, customer satisfaction matters to us. We carefully check every product before shipping, but if there’s an issue, we’re happy to help under the policy below.
Returns are accepted within 7 days from the delivery date.
To ensure quick resolution, please check your product at the time of delivery.
If you receive a defective item or incorrect size, kindly inform the delivery personnel immediately.
Requests made after delivery is completed may not be eligible for return or exchange.
Product is damaged or defective
Incorrect size delivered
Item must be unused, unwashed, and in original condition with tags and packaging.
Issue must be reported during delivery.
Return approval is subject to inspection by our team.
Issues reported after delivery
Used, washed, or altered products
Change of mind
Customized items
Exchanges are available (one time) for size issues, subject to stock.
Refunds are issued only if a replacement is unavailable.
Refunds are processed within 7 working days.
Shipping charges are non-refundable.
For any issues or queries, contact our customer service team:
📧 [email protected]
📞 +880 1608 907507
We are available Saturday to Thursday, 10 AM – 6 PM (excluding public holidays).
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